Sanjeevi's Travelogue
Apr 2008 - Present Lead Business Process Analyst, Global Business Solutions (GBS) dept, BPO Strategic Sales, Netlink Software Private Limited, based in Southfield, Michigan, USA with Indian office in Bhopal, M.P (www.netlink.com)

Roles & Responsibilities

• Prepare client proposals, create business process solution diagrams and sales presentations. Draft and implement proposals, presentations, business process diagrams and brochures across BPO space.

• An effective Administrator of salesforce.com (CRM) account, ensure timely reminders for action items of Sales Team in USA. Actively participated in weekly Strategic Sales Meets in USA (conference call through VoIP).

• Accountable for mapping & capturing the client’s requirements, formulate the best suited proposal, submit it to the BPO sales team and ensure smooth operation in the work flow.

• Accountable for defining business requirements for software prototypes by Creativity Team, prepare questionnaire to assess client requirements (MS-Word/ MS-Excel), business processes (Visio), cost sheets (MS-Excel) and project plans (MS-Project).

•Actively involved in creating templates for standardized look ‘n’ feel.